LED Lighting Products

LED Lighting Products

FAQ's

Can anyone make a purchase on www.ecoLED.ie?

  • Yes, whether you are a private individual or business you can purchase items on this website. Check out some great reasons why you should buy from ecoLED.ie

 

When will my order be delivered?

  • Stocked stationery items will be delivered in 1 to 2 business days
  • Stocked furniture and bulky items requiring special delivery will be delivered in 2 to 5 business days
  • Non stocked items may take up to 30 business days to be delivered

 

How do I pay for my order?

  • We accept payment by Visa, Mastercard, Visa Purchasing Card and Lasercard. We also offer a 30 Day Credit account for business customers only.

 

Will I need to sign for the parcel when it is delivered?

  • Yes, all items are delivered by courier and will need to be signed for.

 

I am not in during the day, where will my goods be left?

  • All items need to be signed for. We advise you to get the goods sent to your work address or sent to someone who will be in during the day.

 

My parcel/goods are damaged, what should I do?

  • Please call us on 015167786 or click here to email us.

 

What is SAA Approval ? (#SAA111600EA & #SAA111600EA)

  • All electrical equipment is defined into a category of either declared (or prescribed) electrical equipment or non-declared (or non-prescribed) electrical equipment. There is legislation administered by each State and Territory in Australia and New Zealand that sets out particular requirements to be met for both categories of equipment to ensure the electrical safety of the equipment before it can be sold.
  • Declared electrical equipment must be approved and certified prior to sale in Australia and must be marked with the approval certification number or be marked with the regulatory compliance mark (RCM). It is an offence for a person to sell declared electrical equipment unless the electrical equipment has been approved and certified.
  • Non-declared electrical equipment does not have to have electrical safety approval certification prior to sale but you have a legal obligation to ensure equipment is electrically safe. It is an offence for a person to sell non-declared electrical products unless the electrical product complies with the safety criteria of AS/NZS 3820 essential safety requirements for low voltage electrical equipment.
  • The best way to ensure compliance is to have the equipment tested to the applicable standard and certified by SAA Approvals.
  • The seller has an obligation to ensure the electrical safety of any electrical product sold. Manufacturers and importers are encouraged to voluntarily submit any non-declared electrical product that they wish to sell for certification.

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